Frequently Asked Questions

Orders begin processing immediately after they are placed. As a result, we are unable to change or cancel them once submitted. Medications are not able to be returned or exchanged.

Since processing begins right away, we are unable to change or exchange orders after they are placed. Medications are not able to be returned or exchanged.

Orders are typically reviewed and processed within 24 hours. After approval, they are shipped via standard or expedited delivery based on your selection and availability in your area. You will receive tracking once your order has shipped.

At NewBody Rx, we serve as your comprehensive health and wellness partner for various conditions. Through our platform, NewBody Rx facilitates virtual medical consultations and coordinates cost-effective, high-quality prescription treatments, all within the comfort of your home, the place where you feel most at ease. Our expertise extends beyond conditions that may cause discomfort, encompassing acute, subacute, and chronic disease care. Every one of our physicians, based in the US, conducts a thorough assessment of each patient and prescribes medication therapy when suitable. Our mission centers on delivering accessible, affordable, and top-notch healthcare solutions to individuals and communities spanning multiple states. Continually expanding our offerings, NewBody Rx provides diverse care options, irrespective of insurance coverage, at a fraction of our competitors’ rates. Explore our services firsthand, complete with complimentary 2-day shipping and an unmatched convenient online experience.

Choose the therapy required, and respond to a brief set of medical questions. Our team of US-based doctors will thoroughly review your provided information and prescribe medications as necessary. Expect to receive feedback from one of our doctors within approximately 24 hours. In certain States, a video consultation or live chat will be necessary. If so, one of our doctors will reach out to you to conduct and finalize your consultation using the required method.

You may qualify for a complimentary consultation with your order. Should medication be suitable, you can acquire it via the NewBody Rx platform at significantly reduced prices compared to other websites, often even more cost-effective than your neighborhood pharmacy.

We have nationwide coverage. If in doubt about a specific territory, please reach out.

No. Your medication will ship via Rush No-Contact delivery, a signature is not required.

You can change your method of payment at any time. Login to your NewBody Rx account and follow the prompts.

Click on the “Contact us” section of this site and create a ticket. Our team will then review and get back to you to resolve your inquiry.

Once you complete the online visit, you’ll hear back from one of our US-based doctors in 24 hours (some States will require a live chat or video consultation). Orders will then be sent to the dispensing pharmacy and shipped.

Login to your NewBody RX account and update your shipping address at any time. Once your medication is shipped and delivered, you can change your address for all future shipments.

We do not accept insurance. We believe an individual’s access to quality care should not depend on a third party’s opinion. MD Meds has removed the barriers traditional insurers can cause and replaced them with transparency and convenience. Our prices for your doctor consultation and medication are industry-leading and oftentimes cheaper than using insurance.

Yes. Each doctor you interact with is licensed to prescribe medicine and treat patients in the state you live in. This allows you to get the medications you need, on your schedule, hassle-free.

NewBody RX works with a variety of licensed pharmacies in the United States. We always suggest choosing a LegitScript or an NABP-certified facility to ensure the highest standards in full compliance with state laws.

You will be billed for your medication when the medication is shipped based on the treatment plan you select.

Yes. We take protecting your information seriously. Please read our Privacy Policy for details.

We treat patients 18 years of age and older. If you are younger than 18 years of age, please seek treatment from a local primary care physician.

In case of an emergency please call 9-1-1.

State regulations require that our medical providers see who we are treating. That is why we may ask you to take a picture of yourself and your photo ID.

You will receive a notification monthly to renew your prescription. Your provider will review your information monthly, and if eligible, you will have the option to continue your prescription. You will not be charged monthly unless you process your payment. Your monthly prescription is not automatically debited.

Federal and State law do not allow medication returns. Therefore, all sales are final. If you have a specific concern, please create a ticket in the “Contact us” section and we’ll get back with you.